Physician-Led Since 2006 • Practicing Medicine Since 1991 • ★ Voted Best Medical Spa in San Mateo 2021 • Serving the Peninsula Within 25 Miles

Patient Reviews for MD Laser and Cosmetics

MD Laser and Cosmetics waiting room, San Mateo medical spa

Choosing a medical spa is a personal decision, and nothing is more helpful than hearing from people who have already been in your shoes. Here you’ll find real reviews from our patients about their experiences at MD Laser and Cosmetics in San Mateo—from acne and skin care to lasers, injectables, and women’s wellness.

We’re grateful for every person who trusts us with their care and takes the time to share feedback.

What Patients Appreciate Most

Many of our reviews mention:

Personalized care from a physician‑led team
Natural‑looking results that still feel like “you”
Clear explanations of options, risks, and expected outcomes
Friendly staff and comfortable environment
Convenient San Mateo location serving the wider Bay Area

Physician-led medical spa treatment at MD Laser and Cosmetics in San Mateo

Dr.Susan is incredibly professional, knowledgeable and genuine! Her and Cassandra are a wonder duo that made me feel like the most important client ever. I was happy with the IPL and the tinted mineral sunscreen. The products are top notch.

Christine B.

Always love going to see Dr Lin! She is meticulous and incredibly knowledgeable at a holistic level . After seeing her several times I have been happy with every visit!

Selma Khan

Saw a lot of positive reviews on google and I made an appointment! I did laser hair removal for armpit hair. Dr. Lin did a great job and she is really professional.

Ming-Hsuan Wu

Dr. Lin is very professional and knew the exact treatment for my case with the best products for the best results. It was an amazing experience with her and her assistant Cassandra at the clinic and would recommend it to anybody.

Manny Murcia

Had removal of skin tag on my face. Dr. Lin was very professional and provided great service while adhering to health and safety issues regarding Covid-19. Result was great and probably will require another follow-up and healing was almost complete in 3-4 days.

William C.

Dr. Lin is the perfect mix of friendly and professional, upscale and affordable. Her staff even go as far as helping my elderly father locate a misplaced wallet by calling every place we were prior to the appointment. They are a stellar

Juliano Innocenti

This review is for an IPL (photo facial) service. With numerous over the counter creams and concealer, none of the products seemed to correct or cover the sun spots that I developed over the years. Finally searched on Yelp and read…

Celinda Moore

Dr. Lin is an artist from beginning to end. She treats every patient like a work of art. She puts the meaning in "aging gracefully".

Melissa McPhail

Dr Lin always takes her time to explain everything and answer all my questions. She is so great doing all the treatments need it. She is not pushy or rush into doing something that you don’t need. I can recommend her enough. Thank you Dr Lin!!

Joan Pulido

Dr Lin is an excellent doctor and can recommend the best skin treatments for you specific to your age and skin type. She uses cutting edge technology and cosmeceuticals that she develops herself called MD Cosmetics, which produce wonderful …

Christine Kipp

      
   MD Laser and Cosmetics
   98 Google reviews 
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      Posted on Google  
   
   Jenna French 
 67 days ago
 
 
 Trustindex verifies that the original source of the review is Google. If you are on the fence about getting skin tags or moles removed, consider this your sign to book an appointment immediately! From the moment I walked in, I was put completely at ease. She is not only super knowledgeable and an absolute expert at what she does, but she’s also genuinely hilarious—her great sense of humor completely took the edge off my nerves.
The entire process was amazingly smooth, quick, and comfortable. During the consultation, she took the time to carefully examine every spot and explain everything in detail without ever making me feel rushed. Before starting the removal, she made sure the area was completely numbed up, making the actual procedure so fast and painless that I was shocked when she told me we were already done!
What I appreciated most was her clear, thorough guidance on post-care so I’d get the best cosmetic result possible. She walked me through every step to prevent scarring. Highly recommend!
  
 
     Posted on Google  
   
   Jasmin Huerta 
 329 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I’ve had the BEST experience. Dr. Susan Lin is awesome. She’s super gentle and doesn’t rush the process. Everyone there is super friendly.
  
 
     Posted on Google  
   
   Denice Hickey 
 399 days ago
 
 
 Trustindex verifies that the original source of the review is Google. This was my second visit, and I already feel like I’m part of a warm and welcoming skincare family. The atmosphere is peaceful and professional, and everyone makes you feel genuinely cared for.

Dr. Lin is absolutely amazing—so knowledgeable, gentle, and attentive. Cassandra is top-notch as well—friendly, thorough, and always makes sure you're comfortable throughout the entire experience. It’s clear that both of them are passionate about what they do, and it shows in the results.

Not only is my skin looking better, but I always leave feeling relaxed and appreciated. I’m truly looking forward to my next visit!
Thank you!
  
 
     Posted on Google  
   
   Han Wang 
 589 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Dr. Susan Lin was a very delightful and knowledgable doctor! She's also very efficient when identifying underlying skin issues and provided me detailed skin improvement plans. Cassandra - the staff there is very responsive and lovely person. Overall, always a great experience going there and I trust them a lot
  
 
     Posted on Google  
   
   Jewel Ruby 
 820 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Age spots are starting to stubbornly show so I need a trusted dermatologist with a stellar reputation to help me get rid of them. Dr. Lin and Cassandra are an unbeatable tandem. I don't need to ask further questions, because they explained in so much detail what I would be expecting. It's not even a month since my first visit, but I feel like wanting to get another treatment right away. I have seen more than 60% improvement on my face.  Dr. Lin gave me options,  but did not feel that she was running a business. I felt her energy that she loves what she is doing, and she really cares.
  
 
     Posted on Google  
   
   Jasmine Atalit 
 846 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Dr. Lin and her staff are fantastic! After moving back, I was recommended to Dr. Lin. Her professionalism and warm personality are exceptional. I'm eagerly anticipating my next appointment!
  
 
     Posted on Google  
   
   Melissa 
 864 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent, professional service that is catered to your specific needs. Dr provides personalized options, and you choose what you would like based on budget and the results you are looking for. I felt very well taken care of.
  
 
     Posted on Google  
   
   Yingying Li 
 867 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been doing botox treatment here for 5 years, Dr. Lin is very nice and professional. I am lucky to know her.
  
 
     Posted on Google  
   
   Squeakychimp dot com Sportychimp dot com 
 916 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very professional and so nice. I'm not sure if i'll come back for a touch up or the chat. It's nice to know that it's run by a real doctor. To me that's important. I recommend!
  
 
     Posted on Google  
   
   Eric And Katherine Swanson 
 1068 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I finally decided to give in to science and I was in constant research for a good injector here in the San Mateo County area. I visited one of the MedSpas in Burlingame , but was not really satisfied with the service I was given. I came across the name of Dr. Susan Lin online while I was searching for a good injector and she had the one that had the most positive reviews. I booked myself online and  a follow up confirmation through email was sent to me right away. It was given back to me by Cassandra. Within a week, I was in the office of Dr. Lin.

Dr. Lin first started with a consultation and explained the process and what she thought I needed for myself. She even asked me why I was doing this and what I wanted to achieve . From there, she took the time to know me, my personality, and what I wanted to achieve.

My excellent experience with Dr. Susan Lin from MD Laser and Cosmetics in San Mateo for Botox and lip fillers was fantastic! From the moment I walked into the clinic, I was impressed with the professionalism and care provided.  Cassandra was a breath of fresh air.  I was a “ Newbie” to Botox and fillers so I had a ton of questions.  Dr. Lin took the time to thoroughly explain the procedures, answering all my questions and addressing any concerns I had.

During the treatments, I felt comfortable and well-informed, which was essential for me. The doctor's expertise and precision were evident, resulting in fantastic results that I'm extremely satisfied with. Not only did the Botox treatment smooth out my wrinkles, but the lip fillers added a natural and beautiful enhancement to my lips. She knew exactly what she was doing. I felt I did not have to say anything more. She knew what I wanted.

The post-treatment care and follow-up were also exceptional. I appreciate the doctor's attention to detail and commitment to ensuring my comfort and well-being throughout the entire process.

I highly recommend Dr. Lin  for Botox and lip filler treatments. Their skill, professionalism, and dedication to patient satisfaction truly set them apart. I couldn't be happier with the results and the overall experience.

- Katherine
  
 
 
  
 
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      Posted on Yelp  
   
   Michael M. 
 379 days ago
 
 
 Verified Dr. Susan Lin did a great work using IPL for my rosacea. I see improvement even after just a single visit. Warm funny and friendly doctor and staff. Excellent!
  
 
     Posted on Yelp  
   
   Mara L C. 
 395 days ago
 
 
 Verified I am happy to report that my appointment and treatment with Dr. Susan Lin was an illuminative experience 
that explained and demonstrated techniques about which I had not known. Dr. Lin is exceptionally knowledgeable 
and congenial. She also is at once highly professional and highly entertaining! 
-- Cassandra Havea, Dr. Lin's assistant,
is very helpful, personable, and simpatico. I was delighted to find myself in the company of such genial and capable ladies!
  
 
     Posted on Yelp  
   
   Denice H. 
 399 days ago
 
 
 Verified This was my second visit, and I already feel like I'm part of a warm and welcoming skincare family. The atmosphere is peaceful and professional, and everyone makes you feel genuinely cared for.

Dr. Lin is absolutely amazing--so knowledgeable, gentle, and attentive. Cassandra is top-notch as well--friendly, thorough, and always makes sure you're comfortable throughout the entire experience. It's clear that both of them are passionate about what they do, and it shows in the results.

Not only is my skin looking better, but I always leave feeling relaxed and appreciated. I'm truly looking forward to my next visit!
  
 
     Posted on Yelp  
   
   Mary T. 
 439 days ago
 
 
 Verified I have been to multiple laser hair treatment centers before coming here. None of the places I went to were able to reduce my hair growth like Dr. LIn. She did a wonderful job. She is very honest and friendly and she and her staff are so welcoming and go above and beyond. I had a wonderful experience here and felt very comfortable. I am very happy with the results. I would definitely recommend. Such a wonder experience!
  
 
     Posted on Yelp  
   
   Eric F. 
 584 days ago
 
 
 Verified I visited Dr. Lin to get advice on a brown spot I've had on my face for years. She explained what it was and offered to get rid of it right then and there. The procedure went smoothly and painlessly and she sent me home with some ointment and band-aids. I was in an out in 30 minutes, terrific and speedy service.
  
 
     Posted on Yelp  
   
   Jasmine A. 
 721 days ago
 
 
 Verified Love coming here! Visited Dr. Lin for Dysport/Botox, and I couldn't be happier with the results! From the moment I walked in, Cassandra is wonderful, the entire experience felt professional yet welcoming. Dr. Lin took the time to understand my goals and explained the process thoroughly, making me feel comfortable and informed.

The injections were quick and virtually painless, and I appreciated Dr. Lin's precision and gentle approach. Thank you!
  
 
     Posted on Yelp  
   
   Ramona M. 
 861 days ago
 
 
 Verified Both Dr. Lin and Cassandra are very wonderful. They're very conscious of your time and you don't get left waiting. Unlike some spa services, they don't try to upsell or oversell you anything. And Dr. Lin's line of products is fantastic. I would highly recommend!
  
 
     Posted on Yelp  
   
   Lia D. 
 863 days ago
 
 
 Verified This review is long overdue, as I've been seeing Dr. Lin about once a year for several years. She is a lovely person, she explains everything and knows her stuff. I always leave looking and feeling better. As others note, she and her receptionist Cassandra are warm and funny - I'm usually stressed from work and life when I come in, but end up laughing with them and walk out in a great mood!
  
 
     Posted on Yelp  
   
   k r. 
 946 days ago
 
 
 Verified I had the best experience here with Cassandra & Dr. Lin.  I wish every business experience was like this; professional, informative, courteous , and even fun!  Just an outstanding experience and i want to thank Dr. Lin for making me feel comfortable and feel good about myself.  Excellent service! 
I will be back...
  
 
     Posted on Yelp  
   
   Aoife G. 
 990 days ago
 
 
 Verified Kind, professional and I'm seeing improved hair quality in a month! Can't wait to see the results in two more.
  
 
 
  
 
 
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