Physician-Led Since 2006 • Practicing Medicine Since 1991 • ★ Voted Best Medical Spa in San Mateo 2021 • Serving the Peninsula Within 25 Miles

Patient Reviews for MD Laser and Cosmetics

MD Laser and Cosmetics waiting room, San Mateo medical spa

Choosing a medical spa is a personal decision, and nothing is more helpful than hearing from people who have already been in your shoes. Here you’ll find real reviews from our patients about their experiences at MD Laser and Cosmetics in San Mateo—from acne and skin care to lasers, injectables, and women’s wellness.

We’re grateful for every person who trusts us with their care and takes the time to share feedback.

What Patients Appreciate Most

Many of our reviews mention:

Personalized care from a physician‑led team
Natural‑looking results that still feel like “you”
Clear explanations of options, risks, and expected outcomes
Friendly staff and comfortable environment
Convenient San Mateo location serving the wider Bay Area

Physician-led medical spa treatment at MD Laser and Cosmetics in San Mateo

Dr.Susan is incredibly professional, knowledgeable and genuine! Her and Cassandra are a wonder duo that made me feel like the most important client ever. I was happy with the IPL and the tinted mineral sunscreen. The products are top notch.

Christine B.

Always love going to see Dr Lin! She is meticulous and incredibly knowledgeable at a holistic level . After seeing her several times I have been happy with every visit!

Selma Khan

Saw a lot of positive reviews on google and I made an appointment! I did laser hair removal for armpit hair. Dr. Lin did a great job and she is really professional.

Ming-Hsuan Wu

Dr. Lin is very professional and knew the exact treatment for my case with the best products for the best results. It was an amazing experience with her and her assistant Cassandra at the clinic and would recommend it to anybody.

Manny Murcia

Had removal of skin tag on my face. Dr. Lin was very professional and provided great service while adhering to health and safety issues regarding Covid-19. Result was great and probably will require another follow-up and healing was almost complete in 3-4 days.

William C.

Dr. Lin is the perfect mix of friendly and professional, upscale and affordable. Her staff even go as far as helping my elderly father locate a misplaced wallet by calling every place we were prior to the appointment. They are a stellar

Juliano Innocenti

This review is for an IPL (photo facial) service. With numerous over the counter creams and concealer, none of the products seemed to correct or cover the sun spots that I developed over the years. Finally searched on Yelp and read…

Celinda Moore

Dr. Lin is an artist from beginning to end. She treats every patient like a work of art. She puts the meaning in "aging gracefully".

Melissa McPhail

Dr Lin always takes her time to explain everything and answer all my questions. She is so great doing all the treatments need it. She is not pushy or rush into doing something that you don’t need. I can recommend her enough. Thank you Dr Lin!!

Joan Pulido

Dr Lin is an excellent doctor and can recommend the best skin treatments for you specific to your age and skin type. She uses cutting edge technology and cosmeceuticals that she develops herself called MD Cosmetics, which produce wonderful …

Christine Kipp

      
   MD Laser and Cosmetics
   105 Google reviews 
  Write a review 
 
 
 
   
 
 
      Posted on Google  
   
   Yvonne LEE 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Dr. Lin is the best.
  
 
     Posted on Google  
   
   Jason Foster 
 5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Love the people and the services.  Highly recommend.
  
 
     Posted on Google  
   
   Mara L Cunningham 
 12 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I am happy to report that my appointment and treatment with Dr. Susan Lin was an illuminative experience that explained and demonstrated techniques about which I had not known. Dr. Lin is exceptionally knowledgeable and congenial. She also is at once highly professional and highly entertaining! — Cassandra Havea, Dr. Lin's assistant, is very helpful, personable, and simpatico.
  
 
     Posted on Google  
   
   Ann Chung 
 12 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing staff, customer service e and results! Highly Highly Reccomended!
  
 
     Posted on Google  
   
   Dorothy Tso 
 14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been coming to Dr. Lin for over 15 years and I’m always very happy with my experience. Dr. Lin is very professional, patient and honest with her recommendations. She always takes the time to explain everything and never makes me feel pressured to do more treatments than I need.
Her staff is also very friendly and helpful. Cassandra is always so nice, responsive and makes everything easy for me. I really appreciate how they take care of their patients and make me feel comfortable every time I visit. I definitely recommend Dr. Lin and her team!
  
 
     Posted on Google  
   
   Georgiana Watson 
 14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been going to Dr. Lin for years, and I plan to continue with her for as long as I can. She offers the best and most up-to-date products and treatments, while always allowing me to be involved in the decision-making process and choose what is best suited to my needs.

What I admire most about Dr. Susan Lin is her wonderful outlook on life. She is always positive, warm, and welcoming, which makes every visit a truly pleasant experience. I highly recommend Dr. Lin to anyone looking for someone who combines expertise with genuine care for her clients.
  
 
     Posted on Google  
   
   Kais Fehmi 
 14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Dr lin is a Genius!! I like how she's doing her job 10 out of 10!
  
 
     Posted on Google  
   
   Jenna French 
 81 days ago
 
 
 Trustindex verifies that the original source of the review is Google. If you are on the fence about getting skin tags or moles removed, consider this your sign to book an appointment immediately! From the moment I walked in, I was put completely at ease. She is not only super knowledgeable and an absolute expert at what she does, but she’s also genuinely hilarious—her great sense of humor completely took the edge off my nerves.
The entire process was amazingly smooth, quick, and comfortable. During the consultation, she took the time to carefully examine every spot and explain everything in detail without ever making me feel rushed. Before starting the removal, she made sure the area was completely numbed up, making the actual procedure so fast and painless that I was shocked when she told me we were already done!
What I appreciated most was her clear, thorough guidance on post-care so I’d get the best cosmetic result possible. She walked me through every step to prevent scarring. Highly recommend!
  
 
     Posted on Google  
   
   Jasmin Huerta 
 344 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I’ve had the BEST experience. Dr. Susan Lin is awesome. She’s super gentle and doesn’t rush the process. Everyone there is super friendly.
  
 
     Posted on Google  
   
   Denice Hickey 
 413 days ago
 
 
 Trustindex verifies that the original source of the review is Google. This was my second visit, and I already feel like I’m part of a warm and welcoming skincare family. The atmosphere is peaceful and professional, and everyone makes you feel genuinely cared for.

Dr. Lin is absolutely amazing—so knowledgeable, gentle, and attentive. Cassandra is top-notch as well—friendly, thorough, and always makes sure you're comfortable throughout the entire experience. It’s clear that both of them are passionate about what they do, and it shows in the results.

Not only is my skin looking better, but I always leave feeling relaxed and appreciated. I’m truly looking forward to my next visit!
Thank you!
  
 
 
  
 
   Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

    
 
 
      Posted on Yelp  
   
   Michael M. 
 394 days ago
 
 
 Verified Dr. Susan Lin did a great work using IPL for my rosacea. I see improvement even after just a single visit. Warm funny and friendly doctor and staff. Excellent!
  
 
     Posted on Yelp  
   
   Mara L C. 
 410 days ago
 
 
 Verified I am happy to report that my appointment and treatment with Dr. Susan Lin was an illuminative experience 
that explained and demonstrated techniques about which I had not known. Dr. Lin is exceptionally knowledgeable 
and congenial. She also is at once highly professional and highly entertaining! 
-- Cassandra Havea, Dr. Lin's assistant,
is very helpful, personable, and simpatico. I was delighted to find myself in the company of such genial and capable ladies!
  
 
     Posted on Yelp  
   
   Denice H. 
 414 days ago
 
 
 Verified This was my second visit, and I already feel like I'm part of a warm and welcoming skincare family. The atmosphere is peaceful and professional, and everyone makes you feel genuinely cared for.

Dr. Lin is absolutely amazing--so knowledgeable, gentle, and attentive. Cassandra is top-notch as well--friendly, thorough, and always makes sure you're comfortable throughout the entire experience. It's clear that both of them are passionate about what they do, and it shows in the results.

Not only is my skin looking better, but I always leave feeling relaxed and appreciated. I'm truly looking forward to my next visit!
  
 
     Posted on Yelp  
   
   Mary T. 
 454 days ago
 
 
 Verified I have been to multiple laser hair treatment centers before coming here. None of the places I went to were able to reduce my hair growth like Dr. LIn. She did a wonderful job. She is very honest and friendly and she and her staff are so welcoming and go above and beyond. I had a wonderful experience here and felt very comfortable. I am very happy with the results. I would definitely recommend. Such a wonder experience!
  
 
     Posted on Yelp  
   
   Eric F. 
 599 days ago
 
 
 Verified I visited Dr. Lin to get advice on a brown spot I've had on my face for years. She explained what it was and offered to get rid of it right then and there. The procedure went smoothly and painlessly and she sent me home with some ointment and band-aids. I was in an out in 30 minutes, terrific and speedy service.
  
 
     Posted on Yelp  
   
   Jasmine A. 
 736 days ago
 
 
 Verified Love coming here! Visited Dr. Lin for Dysport/Botox, and I couldn't be happier with the results! From the moment I walked in, Cassandra is wonderful, the entire experience felt professional yet welcoming. Dr. Lin took the time to understand my goals and explained the process thoroughly, making me feel comfortable and informed.

The injections were quick and virtually painless, and I appreciated Dr. Lin's precision and gentle approach. Thank you!
  
 
     Posted on Yelp  
   
   Ramona M. 
 876 days ago
 
 
 Verified Both Dr. Lin and Cassandra are very wonderful. They're very conscious of your time and you don't get left waiting. Unlike some spa services, they don't try to upsell or oversell you anything. And Dr. Lin's line of products is fantastic. I would highly recommend!
  
 
     Posted on Yelp  
   
   Lia D. 
 878 days ago
 
 
 Verified This review is long overdue, as I've been seeing Dr. Lin about once a year for several years. She is a lovely person, she explains everything and knows her stuff. I always leave looking and feeling better. As others note, she and her receptionist Cassandra are warm and funny - I'm usually stressed from work and life when I come in, but end up laughing with them and walk out in a great mood!
  
 
     Posted on Yelp  
   
   k r. 
 961 days ago
 
 
 Verified I had the best experience here with Cassandra & Dr. Lin.  I wish every business experience was like this; professional, informative, courteous , and even fun!  Just an outstanding experience and i want to thank Dr. Lin for making me feel comfortable and feel good about myself.  Excellent service! 
I will be back...
  
 
     Posted on Yelp  
   
   Aoife G. 
 1005 days ago
 
 
 Verified Kind, professional and I'm seeing improved hair quality in a month! Can't wait to see the results in two more.
  
 
 
  
 
 
   Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

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