If over-the-counter products have not worked, a physician evaluation changes the approach — because effective acne treatment depends on identifying which kind of acne you have and what is driving it. Here is what to expect when a doctor treats acne.
The consultation: what your physician will ask
Come prepared to speak openly; nothing you describe will be surprising. Dr. Lin will typically ask:
- When the acne started, and how it has changed over time
- Which products and medications you have already tried, and for how long
- Whether breakouts follow a pattern — hormonal cycles, stress, or seasons
- Your skincare routine, and any family history of acne or scarring
These answers matter because hormonal acne, inflammatory acne, and comedonal acne respond to genuinely different treatments.
Why a physician-led plan differs
Retail products treat the surface. A medical evaluation can address the underlying drivers, adjust for your skin type, and — importantly — reduce the risk of scarring and post-inflammatory hyperpigmentation, which are far harder to correct later than the acne itself.
This is especially relevant for deeper skin tones, where inflammation more readily leaves lasting dark marks and where the wrong device settings can worsen pigmentation.
In-office treatments we offer
- Isolaz — a laser-and-vacuum treatment that helps clear pores and reduce acne-causing bacteria, with no downtime.
- Medical-grade chemical peels — resurfacing to improve active acne, texture, and post-acne marks (from $250).
- Microneedling — for acne scarring, including deeper ice-pick scars. We often prefer medical-grade microneedling over laser resurfacing here, because it allows precise depth control and avoids the thermal damage that can trigger post-inflammatory hyperpigmentation.
- Physician-selected topical regimens — matched to your acne type and skin.
What a realistic timeline looks like
Skin turns over gradually. Most acne plans need several weeks to a few months before the full effect is clear, and scar treatment is usually a series rather than a single visit. Consistency matters more than intensity — and pushing too aggressively is a common way patients end up with irritation and pigmentation.
Frequently Asked Questions
What will a doctor ask at an acne consultation?
When the acne started, what you have already tried, whether breakouts follow hormonal or stress patterns, your skincare routine, and family history of acne or scarring. These determine which treatment fits.
Is physician acne treatment better than over-the-counter products?
A medical evaluation can address underlying drivers rather than just the surface, and reduces the risk of scarring and post-inflammatory hyperpigmentation, which are harder to correct later.
How long does acne treatment take to work?
Most plans need several weeks to a few months for the full effect, and acne scar treatment is usually a series. Consistency matters more than aggressive treatment.
Struggling with acne or acne scarring? Every treatment at MD Laser & Cosmetics in San Mateo is performed personally by Dr. Susan Lin, M.D. Learn more or book a consultation.