FAQ Hub — Physician-Reviewed Answers (San Mateo, CA)
Injectables — Botox / Wrinkle Relaxers
Most people notice smoothing within 3–7 days, with results typically lasting about 3–4 months (varies by area, dose, and metabolism). Cleveland Clinic
When performed by a qualified clinician, Botox is generally safe; potential side effects include temporary bruising, headache, or lid/eyebrow droop if product diffuses. Share your medical history and medications during consult. Mayo Clinic
Not if dosing and placement are personalized. Our approach aims to soften lines while keeping natural expression. If you’re new, we start conservatively and adjust.
Dermal Fillers
Cheeks, lips, chin/jawline, nasolabial folds, marionette lines, and some under-eye concerns (patient-dependent). We tailor product selection to your anatomy and goals.
Varies by filler type, area, and metabolism. Many hyaluronic acid (HA) fillers last ~6–18 months; longer-lasting options (e.g., PLLA) can last up to ~2 years in studies. Maintenance is individualized. ABCS+1
Botox/Dysport relax tiny muscles to soften dynamic lines (movement). Fillers add/restore volume or contour to soften folds or enhance features. We often combine them for balanced results.
Temporary redness, swelling, tenderness, or bruising are common; rare complications exist, which we review during consent. American Academy of Dermatology+1
Laser Hair Removal
Expect a long-term reduction in hair. Many patients need multiple sessions; hair that regrows is often finer and lighter. Results vary by area and hormones. American Academy of Dermatology
Most people need 2–6+ treatments spaced weeks apart, depending on area, hair color, and skin type. Mayo Clinic
Most describe a quick “rubber band snap” feeling. We use cooling and can apply topical numbing for sensitive areas.
With modern devices and proper settings, most skin tones can be treated safely by trained professionals. Consultation determines candidacy and device settings. American Academy of Dermatology
IPL Photofacial
Brown spots/sun damage, redness/flushing, and select rosacea-related concerns; multiple sessions improve clarity and tone. Strict sun care is essential. American Academy of Dermatology+1
Usually mild redness and temporary darkening of brown spots before they flake over several days. Makeup can be worn per aftercare instructions.
Hair Loss Treatments
Commonly androgenetic alopecia and telogen effluvium. Plans may include in-clinic therapies (e.g., PRP) plus evidence-based at-home routines. We assess scalp/health history to tailor care.
MD Hair products and our in‑office hair restoration treatments are designed to support healthier scalp and hair, reduce shedding, and improve the look of thickness and fullness over time. Many patients notice visible improvement when they use the products consistently and follow a treatment plan tailored to the cause of their hair loss. Because hair growth is influenced by hormones, genetics, and overall health, individual results vary, and multiple sessions or ongoing maintenance may be needed. At your consultation, we’ll review your history, examine your scalp, and discuss what kind of results are realistic for you.
ThermiVa (Women’s Wellness)
A radiofrequency (RF) treatment used by some clinicians for vulvovaginal concerns. Important: the FDA has not cleared/approved energy-based devices for “vaginal rejuvenation” indications; discuss benefits/risks and alternatives with your physician. Medsafe
Some patients report comfort and satisfaction; safety and effectiveness for these indications are not established by the FDA. We provide a thorough consultation to review candidacy, expectations, and precautions. IUGA
Skincare & MD® Products
Clinic-developed routines with dermatologist-trusted ingredients and clear usage guidance. We tailor regimens to your skin type and goals.
Yes—in clinic and via our Shop page (or call us). We’ll recommend a regimen and follow-up to track results.
You can schedule an appointment by calling our office during business hours or requesting a time through our online form or booking link. Our team will help you choose the right type of visit and confirm your appointment details.
We understand that plans can change. If you need to cancel or reschedule, please contact us as soon as possible so we can offer the time to another patient and review any applicable fees or policies with you. Full details are provided at the time of booking and in your confirmation messages.
MD Laser & Cosmetics is a physician‑led practice. Treatments are performed by Dr. Susan Lin or by trained clinicians working under her supervision, depending on the service. You’ll always know who is treating you, and we’re happy to explain each provider’s role and experience at your visit.
Your first step is a personalized consultation. We’ll listen to your concerns, review your medical history, examine your skin or hair, and discuss your goals. Based on this, Dr. Lin will recommend a customized plan that may include injectables, lasers, skincare, hair restoration, or a combination of treatments.
In many cases, yes—certain treatments can safely be combined in a single visit, such as injectables with skincare or light‑based treatments. Whether this is appropriate depends on your skin type, medical history, and the specific procedures you’re considering. We’ll review combination options with you and design a schedule that’s safe and effective.
We periodically offer treatment packages, seasonal promotions, or loyalty rewards on select services and products. Availability can change throughout the year, so ask us during your visit or check our website, email newsletter, or social media for current specials.
Yes, we work with third‑party financing options such as CareCredit® so you can spread out the cost of your treatments over time, if approved. Our team can explain available programs and help you explore which option may fit your budget before you commit to any treatment plan.
Downtime varies by treatment. Many injectable and light procedures have minimal to no downtime, while more intensive laser or combination treatments may involve a few days of redness, swelling, or peeling. During your consultation, we’ll explain what to expect, how to plan around events, and how to care for your skin or treated area afterward.
The duration of results depends on the treatment, your skin or hair condition, and lifestyle factors. For example, Botox® typically lasts about 3–4 months, many dermal fillers can last 6–18 months, and hair restoration or skin rejuvenation often improves gradually over a series of sessions with maintenance. We’ll review expected timelines for each recommended treatment so you know what to anticipate.
If you experience anything that worries you—such as unexpected swelling, discomfort, or a reaction—please contact our office right away. We’d much rather you reach out with a small question than wait and wonder. Our team will guide you on next steps and arrange an in‑person evaluation if needed.
If you have questions before or after a treatment, you can contact us by phone or through our designated online/office channels during business hours. For time‑sensitive concerns, calling the office is usually the fastest way to reach us. We’ll do our best to respond promptly and make sure you feel supported throughout your care.