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Terms And Conditions

Terms And Conditions

Treatment needs and expectations vary for each individual, and we may not always be able to perform the specific service for which you booked an appointment. Before any procedure can be provided, our physician must review your medical history, conduct an examination, and discuss your goals to determine whether you are an appropriate candidate and whether we are comfortable proceeding with treatment.

Consultation Fee:

Patients seeing the physician are charged a $150 consultation fee. This fee is non‑refundable and cannot be applied to product purchases. It may be applied toward a same‑day treatment only. If we determine that treatment is not indicated, or if we are not comfortable proceeding with treatment, the consultation fee remains non‑refundable.

If you need to cancel or reschedule, please do so with at least 24 hours’ notice.

We offer online booking for your convenience and will reach out to you to confirm your appointment. New appointments made online without a consultation fee deposit will be automatically cancelled within two working days.

Cancellation Fee:

A $150 cancellation fee will apply to any appointment canceled with less than 24 hours’ notice.

Suitability for Treatment:

MD Laser & Cosmetics’ physician does not accept or treat all patients and may determine that you are not a suitable candidate for a particular procedure. While every effort is made to help you achieve your desired outcome, you understand that results and benefits cannot be guaranteed.

MD Laser & Cosmetics reserves the right, at the physician’s clinical discretion, to cancel, decline, or discontinue treatment or further management if you are deemed unsuitable for the procedure or for ongoing care.

Medical Photography:

Photography is a routine part of your care and will be performed during your initial consultation. Additional photos may be taken at follow‑up visits as needed to document treatment progress. All images are kept confidential and will not be shared or published without your prior written consent.

Refund Policy:

MD Laser & Cosmetics’ physician will make every reasonable effort to help you achieve your desired aesthetic results; however, outcomes cannot be guaranteed. Because each person’s face and body responds differently to treatment, procedure fees are non‑refundable and MD Laser & Cosmetics does not offer refunds for services rendered.

Review of Procedure and Follow-Up Care:

We want every patient to understand that treatment results take time to develop and are not immediate. It is normal to experience temporary swelling, redness, small bumps, lumpiness, or mild asymmetry following many aesthetic procedures.

We generally schedule a check‑in call the day after your treatment. Most in‑person follow‑up appointments occur at around 4 weeks, unless the physician advises otherwise. This time allows your body to heal and for the treatment to settle so results can be evaluated accurately.

Follow‑ups sooner than 4 weeks are reserved for urgent concerns, such as signs of infection. For typical post‑treatment symptoms, assessment before the 4‑week mark is usually not helpful unless directed by the physician.

Facial Asymmetry and Additional Corrections:

All human faces and bodies are naturally asymmetrical, and complete symmetry is not medically achievable. MD Laser & Cosmetics will make every reasonable effort to improve asymmetry where possible; however, perfect symmetry cannot be guaranteed.

Any touch‑up treatments or additional procedures performed to address asymmetry after your initial treatment are considered separate services and will be charged to the patient at the applicable fees.

Dermal Filler Policy:

MD Laser & Cosmetics does not offer half‑syringes or partial milliliters of dermal fillers. If your treatment requires less than 1 mL, your physician may recommend using the remaining product to enhance another suitable area. If the remainder of the filler is not used and must be discarded, you will still be responsible for the full cost of 1 mL.

Medical Disclaimer

All information provided by MD Laser & Cosmetics, whether on our website, is for educational purposes only and should not be considered medical advice. Diagnosis, treatment recommendations, and eligibility for procedures can only be determined in person by our physician after a complete history and examination. No outcome, result, or benefit can be guaranteed.

Payment, Insurance & Financing

MD Laser & Cosmetics is a self‑pay practice.
We do not accept or bill insurance for any services. Payment is due at the time of service.

We may accept FSA/HSA cards, CareCredit, credit/debit cards, and other approved forms of payment. Patients are solely responsible for confirming with their plan whether treatments may be eligible under FSA/HSA rules.

Prepaid Packages, Promotions & Gift Cards

Prepaid packages, series, and promotional pricing are non‑refundable.
Unless otherwise stated in writing, prepaid services:

  • Expire 12 months from the date of purchase

  • Are non‑transferable

  • Must be used by the original purchaser

  • Cannot be converted to other services or products

Missed or late‑canceled sessions may be deducted from the package at the physician’s discretion.

Gift cards are final sale, non‑refundable, and not redeemable for cash.

Product Purchases & Returns

For safety and quality reasons, opened or used skincare products cannot be returned or refunded.
Unopened products in original condition may be returned within 7 days with a valid receipt, unless otherwise specified.

No guarantees are made regarding individual results from skincare or home‑care products.

Late Arrivals & No‑Show Policy

Patients who arrive more than 15 minutes late may need to be rescheduled to ensure adequate appointment time. Late arrivals may forfeit deposits or incur cancellation fees.

A “no‑show” is defined as failing to arrive for an appointment without providing the required notice. No‑show appointments will be charged the applicable cancellation fee.

Minors

A parent or legal guardian must accompany patients under 18 years old for all consultations, treatments, and consent signatures.
Certain procedures may not be offered to minors regardless of parental consent.

Pregnancy & Breastfeeding

Many aesthetic procedures, skincare ingredients, and medications are not recommended during pregnancy or breastfeeding. It is your responsibility to inform our physician if you are pregnant, breastfeeding, or actively trying to conceive. Treatment may be postponed or declined at the physician’s discretion.